What changed on the board.
Your next move.
News for local businesses on maps, reviews, listings, search and AI answers, and the move to make this week.
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Neighborhood questions named different shops than citywide ones
Uberall's company-reported San Francisco coffee study found that question wording changed which shops 12 models named. Ask both kinds this week.
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Vet study: AI named the most-reviewed clinic in 57 of 59 places
Pet Industry News, October 23: Seenmetric found AI named the most-reviewed clinic in 57 of 59 places. Clinics at 4.8 or above were named no more often than at 4.5 to 4.7.
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A count found Carvana profiles on buildings it doesn't use. Check the map in every town you serve
CDG News counted 109 Carvana Google Business Profiles at addresses that were not Carvana sites. Here is a ten-minute check for the towns where you compete.
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Google Maps says Ask Maps reads photos, reviews and menus. Check that yours name what customers ask for
On October 8, Google said Ask Maps reads photos, reviews and menus to match requests, and built a dining list from reviews, ratings and searches for directions.
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Google Maps now asks visitors to sign in before they can read all your reviews
On September 30, Search Engine Roundtable reported that Maps asks for a sign-in before a visitor can read every review, sort them, or leave one.
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AI now answers local questions on Google and the iPhone. Keep your website's facts current.
Google is testing an AI Overview at the top of local business listings, and Apple's Siri AI answers local questions from the web. What a local owner should check.
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You now have four days to reject edits to your Google Business Profile. Two more rules changed too.
Google may publish a suggested edit you don't reject within four days, may pause reviews after a spam spike, and may remove posts with unverified phone numbers.